Artisan Swiss Watch Service


Sydney's Finest Watch Servicing

About Us

We are a brand new independent watch repair studio located in the heart of Sydney. The studio design is completely in accordance with the needs of high-end watch after sale service. We offer the highest quality, backed by years of experience, done in a workshop full of the latest tools and technology and comes at a price that will make you happy. We are experts in repairing fine watches from world-renowned brands and we are an authorised service center for: Cartier, Baume Mercier, Officine Panerai. We also service Tag Heuer, IWC, JLC, Omega, Breitling, Rolex and many other modern and vintage fine brands. We guarantee that your watch or piece gets the VIP treatment, every time.

Battery Replacement and Quartz Watch Servicing

We replace ALL batteries on site while you wait. We have the ability to test your watch and ensure it is sealed and safe for use in water. Quartz movements can be serviced and/or replaced as needed.

Maintenance / Overhaul Servicing

We recommend you get an overhaul every 5 to 7 years as part of a basic maintenance schedule, or sooner if your watch has been performing poorly. We guarantee our work for one year after the overhaul is completed.

Strap and Crystal Replacement

Most watch crystals are easy to replace, and to replace with original parts. Ranging from genuine manufacturer parts to custom and aftermarket designs.

Polishing and Refurbish

Just want your watch looks like new? Polish and restore the outside of the watch, removing scratches and dents and restoring lustre and shine.

Designa Accessories brands such as: Guess, Maxum, Timex and more

John Zhang is known as the watch expert for his skills and experience in watchmaking. He has been 13 years fixing watches in Sydney starting at Designa Accessories.

Richemont brands such as: Cartier, JLC, Mont Blanc, IWC, Baume and Mercier and more

John Zhang worked for Richemont Australia, at the Sydney platform since 2012 to become an expert in the most complex mechanisms in one of the world's most famous workshop for watchmaking. He gained more experience with a variety of movements and the most complex chronograph movements during this time.

We have authentic experience at International Watch Company (IWC)

He has run the IWC Watch Making Master Class in Sydney and Melbourne as a trainer from 2015 to 2018.

We are an authorised service provider for: Cartier, Baume and Mercier and Officine Panerai

After starting out in the watchmaking industry all those 13 years ago, John felt a more compelling chapter of his career would begin if he had built his own company: Artisan Swiss Watch Service. Artisan highlights John's watch servicing talents, creating quality yet affordable services for the ever increasing market for luxurious watches. Artisan has been successful enough to earn authorisation acknowledgement from Cartier, Officine Panerai and Baume & Mercier.


Opening Hours: Monday - Friday: 09:00 - 15:00


Address: Suite 109, Level 1, 222 Pitt St, Sydney 2000

Phone: +02 8065 9108

WeChat: Australand