About Us

Founded in 2018, we are an independent watch repair studio located in the heart of Sydney city, but servicing clients all over Australia and New Zealand. The studio design is completely in accordance with the needs of high-end watch after sale service.

We offer the highest quality, backed by years of experience, done in a workshop full of the latest tools and technology and comes at a price that will make you happy. We are experts in repairing fine watches from world-renowned brands and we are an authorised service center for: Cartier, Baume & Mercier, Officine Panerai. We also service Tag Heuer, IWC, JLC, Omega, Breitling, Rolex and many other modern and vintage fine brands.

Our number one goal is to ensure our customers get the lowest prices and experience the highest expectations. We guarantee that your watch or piece gets the VIP treatment, every time.

Meet the Watchmaker
John Zhang

Swiss Factory Certified Technician/Polisher.
Watch and Clockmakers of Australia Member Since 2012.
10+ years of industry experience.

Experience
Founder & Owner
Artisan Swiss Watch Service
May 2019 - Current · Sydney
Subcontractor
Richemont Australia
Apr 2019 - Current · Sydney
Trainer
IWC Master Watch Making Class
2015 - 2018 · Sydney, Melbourne
Watch Technician
Richemont Australia
2012 - 2019 · Sydney
Watch Technician
Designa Accessories Australia
2006 - 2012 · Sydney
Qualifications
Richemont Asia Pacific Training Center
Watch Repair and Service Training
2018 · Hong Kong
Officine Panerai Training Center
Watch Repair and Service Training
2017 · Zurich
Richemont Asia Pacific Training Center
Watch Repair and Service Training
2015 · Hong Kong
Richemont Asia Pacific Training Center
Watch Repair and Service Training
2014 · Shanghai
Richemont Australia
Watch Polish Training
2014 · Sydney
Richemont Asia Pacific Training Center
Watch Repair and Service Training
2013 · Hong Kong
Richemont Asia Pacific Training Center
Watch Service and Polish Training
2012 · Hong Kong
TAFE NSW
Watch and Clock Service and Repair Certificate III
2012 - 2014 · Sydney
We're an Authorised Servicer

We are an officially authorised Swiss trained Cartier watch repair workshop. We have access to genuine Cartier parts. We can offer a wide range of services from a simple battery replacement and reseal to a complete service on both quartz and mechanical models. We can also refurbish and polish your Cartier to look as new as possible.

We are an officially authorised Swiss trained Baume & Mercier watch repair workshop. We offer a wide range of services on your Baume & Mercier from a simple battery replacement and reseal to a complete service on quartz, manual wind, automatic and chronograph models. We also repair and restore vintage pieces. Cases and bracelets can be polished and refurbished to look as new as possible.

We are an officially authorised Swiss trained Officine Panerai watch repair workshop. We have access to genuine Panerai parts. We can repair your Panerai watch including manual wind, automatic and chronograph models. We also undertake restoration on vintage Panerai models.

We are an officially authorised Swiss trained Montblanc watch repair workshop. We have access to genuine Montblanc parts. We can offer a wide range of services from a simple battery replacement and reseal to a complete service on both quartz and mechanical models. We can also refurbish and polish your Montblanc to look as new as possible.

We Also Service